Models for successful policing

How to change culture in the crossroad for effective policing

Dr. Ann-Christine Andersson Arntén, National Swedish Police,
Network of Empowerment, Department of Psychology, University of Gothenburg

Superintendent Johan Nilvé, HR – Leadership and employeeship,
Swedish National Police

Executive Coach/Advisor Martin Lagerström, Statistics Sweden.

Policing is at a crossroad between the hierarchical warrior and the democratic guardian path based on Sir Robert Peels nine principles. By experiences we have learned that every change is met with resistance, sometimes big and sometimes not so big. When the wanted change does not occur we tend to blame the culture. Sometimes we say that the culture is stuck on the walls. This is not true. Culture needs to be changed and this is possible. This panel session focuses on how to change culture within the police and how work that needed a change in culture evolved. In order of appearance, the panel session will discuss challenges of change and how it may be done in practice. Researcher, Dr. Ann-Christine Andersson Arntén, has made several studies on police organization and management. Through her work, she has established the effects of leadership styles and factors that may support or counteract cultural changes.

Johan Nilvé, Superintendent, at the HR office will talk about how organizational culture can counteract the implementation of new work methods and the importance of organizational support and leadership mindset in order to make change happen. He will also talk about how the implementation of new work groups can move policing 114 Wednesday, June 13th through participative work methods borrowed from the Coppell Police Department.

We invited Martin Lagerström from Statistics Sweden to this conference due to his experience in going from words, action and achieve great results in these matters. Martin Lagerström has long experience in helping top-management teams and managers around the world how to use fact-based methods to change and improve culture to achieve excellent results. Martin´s work has received several awards, and his reports have been selected as best-practice by UNECE and others.

Together these three presentations highlights the path in how to change the police culture for improvements. Moreover, what to watch out for, in order to make change possible when choosing to part from the hierarchical warrior path of policing.

*Correspondence to Ann-Christine Andersson Arntén:
E-mail:; Mobile phone: +46 722027660

An answer to a question

At our session about culture and change of culture you can read about above, we got a question about how to change the culture within the police. The process of changing an organizational culture is a rather strait forward business. It starts with an analysis phase followed by a definition phase, moving on to an implementation phase, and ending with the assessment.

Martin Lagerström says:

As you lead yourself, you lead others. As you lead others, you lead groups. As you lead groups, you lead teams. As you lead teams, you lead entire businesses and organizations. It is like the links in a chain. It hangs together.

Listen to his answer to the question in the video below.


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